Applicaton cannot connect to Plex Server
Hi!
Since 3.5.3, the iOS and iPadOS applications cannot connect to a local Plex Media Server thought the Connect to server > Plex menu.
The app shows a popup "Connect to server failed" "please check server address and credentials" (Translated from french). The server's logs show the following entries :
Apr 27, 2024 15:48:29.162 [281473622020320] DEBUG - Request: [x.x.x.x:52198 (Subnet)] GET /library/sections (4 live) # 263 GZIP Signed-in
Apr 27, 2024 15:48:29.163 [281473622020320] DEBUG - Completed: [x.x.x.x:52198] 401 GET /library/sections (4 live) # 263 GZIP 0ms 357 bytes
Steps to reproduce
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Open App on iPhone or iPad
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Select "Network" tab
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Next to File servers, tap Connect
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Select the Plex button
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Enter Server name, Port, User and Password or select a previously saved item
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Tap Connect
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After a short time, the error message mentionned above shows
Additionnal informations :
- Problem occured after updating to 3.5.3 on a device. Another device that was, at that time, not updated to 3.5.3 was not experiencing the issue.
- Deleting the saved connection and creating it from stratch doesn't solve the problem
- Updating devices to 3.5.7 and Server to PlexMediaServer-1.40.2.8395-c67dce28e did not solve the issue
- Accessing medias though UPnP is not affected.
Thanks!